Refund and Returns Policy

You have 14 days after delivery of your purchase to change your mind subject to goods being returned in the same condition with any tags still attached.

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your item was delivered, we can’t offer you a full refund or exchange.

To be eligible for a return, all items in your package must be unused and in the same condition that you received it. Any shirt must also be in the original packaging with any tags still attached in the original position (not re-attached).

To complete your return, we require a receipt or proof of purchase or an order number which we can track. Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to PayPal or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your PayPal account again.

If you’ve done this and you still have not received your refund yet, please contact us at orders@bundesligaboxes.co.uk

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@bundesligaboxes.co.uk and we will confirm an address to send this to.

Shipping returns

To return your product, you should mail your product to the address which has been emailed to you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at orders@bundesligaboxes.co.uk for questions related to refunds and returns.

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